Moving In/Out of Horton Apartments

  • Residents moving in or out of the building must arrange a date/time with the office team if it involves furniture and other large solid objects in order for the Lift to be prepared and locked off.
  • Moving dates and times Monday to Friday (between 9:00am and 4:00pm) must be booked at least 48 hours in advance (to secure a preferred date/time slot) with the office team. If the requested time and date is not available an alternate time should be requested as bookings are made on first-come basis.
  • Moving on weekends is not permitted.
  • Flat-deck trucks or vans may deliver (after-hours) cardboard boxes and/or well protected belonging, please notify management so that they can be prepared for their arrival. It is requested the owner be home to coordinate and receive any deliveries.
  • Just prior to the move-in/out, the Maintenance Team will fit protective pads inside the designated lift, a lock-off key can be issued by the office.
  • Note: residents are responsible for any mess or damage left by their removalist and may be charged for any additional cleaning required. residents must properly collapse cardboard boxes and place in the yellow lid recycle bins in the basement car park. failure to do so will also incur a clean up charge.
  • Any damage to Common Property is to be reported immediately to Management. The cost of repair will be recoverable from the resident concerned by the Body Corporate.
  • Reputable moving professionals with appropriate insurance should only be used.


Looking to move out? Here is some information...

Under the Residential Tenancies and Rooming Accommodation Act 2008, rent is to be paid to the Agency up to and including the day you vacate and handover keys to the Property.

Ensure one of the following two forms of notice have been given.

Tenant: Notice of intention to leave (Form 13) or Notice of intention to leave (Form R13) for rooming accommodation 
Property manager/owner: Notice to leave (Form 12) or Notice to leave (Form R12) for rooming accommodation

*Please note that minimum notice periods apply regarding the above.

  1. Your rent must be paid up to and including the day you vacate the property and your lease ends with your keys being handed in.
  2. Please refer to your Entry Condition Report provided at the beginning of your tenancy for condition of property upon the beginning of the tenancy.

If time does not permit for you to attend to the work required yourself then we recommend the following Professional Companies who provide the following services.

  • General Cleaning & Bond Cleaning - Choose Green Cleaning - Paula - 0404 452 023
  • Carpet/Upholstery/Drapes Clean - Just Professional - Derek - 0431 944 824

* If furnished the mattresses and lounge/s must be cleaned.

o   Please note that the following areas are not considered fair wear and tear.

o   Marks / damages to the carpets

o   Marks / Damages to walls including robes

o   Marks/damages to the drapes

o   Dead insects in the light fittings

o   Dusty/dirty window tracks, door tracks and robe tracks

o   Chipped tiles


Important Reminders

Hot Water and Electricity (LPE) to be disconnected - Email or call LPE to arrange disconnection

Internet ensure you have notified your provider or the office if supplied through us of your final date for disconnection

FOXTEL - We require a 90 day termination period for all Foxtel subscriptions, we will pro rata your charges based on the notice period given.

Redirect your mailing address – forms available at Australia Post


Day of vacate

Return your Exit Condition Report, all keys and fobs and Bond Refund information including all tenants’ bank details.

Once all handed back, the property Manager has 3 business days to conduct a Vacate Inspection, any issues you will be contacted directly and provided with a time frame to rectify these matters.

After items rectified, the Property Manager reinspects the property and completed the RTA Form 4 – Refund of Rental Bond for you to submit to the RTA.

If the items remain unsatisfactory, or you do not wish to return to the property to attend to the items, we will engage a professional to attend and these costs will be claimed from the Rental Bond amount. Please ensure clear communication throughout this process to ensure a smooth change over.

Any questions regarding the above, please don’t hesitate to contact the Horton Apartments office.


Rental Payments

If a tenant doesn't pay all the rent on the day it is due; the following day they are 1 day in arrears.

Breach Process

If the tenant falls more than 7 days behind in rent the property manager/owner can issue a Notice to remedy breach (Form 11), giving them 7 days to pay the outstanding amount. If the tenant pays the rent within the timeframe their agreement will continue. Keep in mind, any new rent may also be due during the breach process.

Notice to Leave

If the breach notice expires and the rent remains unpaid, the Property Manager/Owner can give the tenant a Notice to leave (Form 12), giving them a minimum of 7 days to move out.

If the tenant wants to dispute the notice they may apply for dispute resolution assistance with the RTA.

The tenant may also decide to pay all the rent due and ask the property manager/owner in writing if they can stay. This will be up to the property manager/owner’s discretion. If the property manager/owner agrees to let the tenant stay, this agreement should be in writing.


If the tenant doesn't move out, the property manager/owner can lodge an urgent application directly with QCAT for an order to end the tenancy (this must be done within 14 days of issuing the Notice to leave).

The property manager/owner must be able to prove the breach warrants terminating the agreement. If the application is successful QCAT will make an order to end the tenancy and issue a Warrant of Possession. 

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