Under the Residential Tenancies and Rooming Accommodation Act 2008, rent is to be paid to the Agency up to and including the day you vacate and handover keys to the Property.
Tenant: Notice of intention to leave (Form 13) or Notice of intention to leave (Form R13) for rooming accommodation
Property manager/owner: Notice to leave (Form 12) or Notice to leave (Form R12) for rooming accommodation
*Please note that minimum notice periods apply regarding the above.
If time does not permit for you to attend to the work required yourself then we recommend the following Professional Companies who provide the following services.
* If furnished the mattresses and lounge/s must be cleaned.
o Please note that the following areas are not considered fair wear and tear.
o Marks / damages to the carpets
o Marks / Damages to walls including robes
o Marks/damages to the drapes
o Dead insects in the light fittings
o Dusty/dirty window tracks, door tracks and robe tracks
o Chipped tiles
Hot Water and Electricity (LPE) to be disconnected - Email or call LPE to arrange disconnection
Internet – ensure you have notified your provider or the office if supplied through us of your final date for disconnection
FOXTEL - We require a 90 day termination period for all Foxtel subscriptions, we will pro rata your charges based on the notice period given.
Redirect your mailing address – forms available at Australia Post
Return your Exit Condition Report, all keys and fobs and Bond Refund information including all tenants’ bank details.
Once all handed back, the property Manager has 3 business days to conduct a Vacate Inspection, any issues you will be contacted directly and provided with a time frame to rectify these matters.
After items rectified, the Property Manager reinspects the property and completed the RTA Form 4 – Refund of Rental Bond for you to submit to the RTA.
If the items remain unsatisfactory, or you do not wish to return to the property to attend to the items, we will engage a professional to attend and these costs will be claimed from the Rental Bond amount. Please ensure clear communication throughout this process to ensure a smooth change over.
Any questions regarding the above, please don’t hesitate to contact the Horton Apartments office.
If a tenant doesn't pay all the rent on the day it is due; the following day they are 1 day in arrears.
If the tenant falls more than 7 days behind in rent the property manager/owner can issue a Notice to remedy breach (Form 11), giving them 7 days to pay the outstanding amount. If the tenant pays the rent within the timeframe their agreement will continue. Keep in mind, any new rent may also be due during the breach process.
If the breach notice expires and the rent remains unpaid, the Property Manager/Owner can give the tenant a Notice to leave (Form 12), giving them a minimum of 7 days to move out.
If the tenant wants to dispute the notice they may apply for dispute resolution assistance with the RTA.
The tenant may also decide to pay all the rent due and ask the property manager/owner in writing if they can stay. This will be up to the property manager/owner’s discretion. If the property manager/owner agrees to let the tenant stay, this agreement should be in writing.
If the tenant doesn't move out, the property manager/owner can lodge an urgent application directly with QCAT for an order to end the tenancy (this must be done within 14 days of issuing the Notice to leave).
The property manager/owner must be able to prove the breach warrants terminating the agreement. If the application is successful QCAT will make an order to end the tenancy and issue a Warrant of Possession.